The honest answer for most businesses is: you need a great website, not a mobile app. A native app costs three to five times more to build, requires App Store submission and approval, needs platform-specific maintenance for iOS and Android, and offers no SEO benefit. For a business whose customers find it via Google or word of mouth and interact infrequently, a fast, well-designed responsive website or web application delivers more value at a fraction of the cost.
That said, there are specific scenarios where a native mobile app is genuinely the right choice. Here is the decision framework.
The Decision Framework
The Three Options Explained
1. A Responsive Website
A website that adapts to any screen size. Works on every device without installation, indexed by Google, and the right starting point for almost every business. Cost: £799–£5,000. Timeline: 1–6 weeks.
2. A Web Application
An interactive, logged-in product experience — customer portals, dashboards, booking tools, SaaS products — that runs in a browser. More complex than a marketing site but still far cheaper than a native mobile app. Can be built as a Progressive Web App (PWA) that installs to a home screen and supports push notifications. Cost: £2,000–£15,000. Timeline: 4–12 weeks.
3. A Native Mobile App
An app submitted to the App Store (iOS) and/or Google Play (Android). Best when daily return visits, hardware access, or offline-first functionality are core requirements. Costs significantly more and requires ongoing separate maintenance for iOS and Android. Cost: £8,000–£50,000+. Timeline: 8–20+ weeks.
The Middle Ground: Progressive Web Apps
Progressive Web Apps (PWAs) are a web application built with modern browser APIs that can:
- Be installed to the home screen from the browser (no App Store required)
- Work offline with cached content
- Send push notifications (on Android; limited on iOS)
- Load quickly with service worker caching
For many businesses that feel they need a mobile app, a PWA delivers 80–90% of the user experience at 30–40% of the cost. It is not always the right answer, but it closes much of the gap between a web app and a native app.
Cost and Timeline Comparison
| Option | Cost Range | Timeline | SEO? | App Store? |
|---|---|---|---|---|
| Responsive website | £799–£5,000 | 1–6 weeks | Yes | No |
| Web application | £2,000–£15,000 | 4–12 weeks | Partially | No |
| Progressive Web App | £3,000–£15,000 | 5–12 weeks | Yes | Optional |
| Native app (1 platform) | £8,000–£25,000 | 8–16 weeks | No | Yes |
| Native app (iOS + Android) | £15,000–£50,000+ | 12–20+ weeks | No | Yes |
If your primary requirement is acquiring customers through search or converting visitors who land on your site, a website or web app is the right answer. If your requirement is a daily-use product with hardware integration and a home screen icon, a native app or PWA is worth the investment. AskMind's app and website development service covers all of these tiers — with a free Discovery session to confirm which fits your situation before any commitment.
Quick FAQ
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Not sure which you need? Let's figure it out together.
Free Discovery session. Fixed-price quote after. Websites from £799, web apps from £2,000, mobile apps from £8,000.
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